Job: customer account manager at Engineering Group in Cairo, Egypt

About the Job

Account manager responsibilities include:

•  Developing long-term relationships with a portfolio of clients 
• connecting with key business executives and stakeholders. 
• Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. 
• Manage and develop client accounts to initiate and maintain favorable relationship with clients.
• Responsible for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments.
• Customers managers travel to various locations to meet with customers and go-to service providers companies, working in office environments at other times. 
• Identify suitable customers, negotiate with customers to secure the best prices for products and services, and ensure that customers fulfill their contractual obligations.

Daily Duties:

Find Customers

Customer managers research customers to find the best products and prices available within a given market.

Establish Standards

Customer managers establish standards and guidelines for customers, monitoring customers to ensure these policies are being followed.

Hire New Customers

Customer managers conduct interviews and meetings with new customers.

Negotiate Contracts

Customer managers negotiate new and existing customer contracts.

Cultivate Relationships

Customer managers cultivate and maintain relationships with customers by communicating with them frequently to answer questions and check their satisfaction levels.

Monitor Sales Trends

Customer managers monitor sales trends, noting which items are selling faster than others, and write reports displaying this data.

job requirements

5 to 8 years

Not Specified

About this Company

1- Engineering Group for Elevators & Consultancies ( EGEC )
2- Egylifts.com (EgyLifts)
3- Engineering Group for Electro -Mechanical projects ( EGEM )
4- Engineering Group for Energy Solutions ( EGES )
5- Engineering Group for Automation Services ( EGAS )

See all Careers and Jobs at Engineering Group